This document sets forth the terms of consent and privacy policy followed by Panama Eco Tour S.A., a company incorporated under the laws of Panama, doing business as panamaecotour.com or Panama Eco Tour.

The website panamaecotour.com aims to provide travellers and adventure seekers around the globe a platform to explore eco-tourism experiences in Panama. In order to enable this, users of the website may have to share some personal data with us. In doing so, we realize that they place a great deal of faith and trust in us, and we in turn would like to assure them that we take their privacy very seriously.

In the following sections we will lay out our terms of consent (“Terms of Consent”) under which we will process your personal data. We will also lay out our privacy policy (“Privacy Policy”) which will contain relevant information for you such as your rights to your personal data.

Please read the Terms of Consent as well as the Privacy Policy carefully before giving consent to us for processing your personal data.

Terms of Consent

The terms “we”, “us”, “our” and “Panama Eco Tour” refers to Panama Eco Tour S.A., a company incorporated under the laws of Panama. The term “user” and “you” refers to the customer visiting the website and/or contributing content on this website.

Reference to “personal data” means any information relating to a person, by which such person may be identified such as a name, an identification number, location data or relating to that person’s physical, physiological, genetic, mental, economic, cultural or social identity.

For accessing or using this website in any manner, you are required to give consent and agree to be bound by this Terms of Consent and Privacy Policy.

What kind of personal data is collected and why?

Panama Eco Tour collects personal data from users as part of the registration and booking process. Personal data that may be collected from you includes your e-mail address, password, picture, telephone number and address. Travelers may be required to share their travel plans which may include details such as flight numbers and itineraries so that tour arrangements can accordingly be made.

We may collect some information about a user’s computer when the user visits our website, including IP address, browser software, content and pages viewed and referring websites. Any personal data we intend to collect by the above will only be with your consent. In some cases, we may use this data without your consent in legitimate interest to prevent fraudulent activity.

How do we use cookies?

Cookies are small data files that can be stored on your device. Some parts of our site may not function optimally if cookies are disabled. For example, you may not be able to complete bookings or access account features.

We use cookies to:

• Recognize returning visitors
• Customize content and advertisements
• Measure effectiveness of website features and email communications

We may use third-party services for analytics, marketing, fraud prevention and payment processing. These third parties may use cookies or tracking technologies, and their privacy policies are not covered by this Privacy Policy.

With whom do we share your personal data?

We may share personal data with law enforcement authorities if required by law or if we believe a crime is being committed.

We may authorize third-party vendors to access information on our behalf to operate features of our website or provide services. We may also share aggregate or anonymous information with partners or investors, which will not contain personally identifiable details.

Transfer of personal data outside your country

Panama Eco Tour may host its content on cloud servers located outside Panama. Data may be duplicated across global content delivery networks to ensure fast website performance.

Period of storage of personal data

We will delete personal data when it is no longer reasonably required for the purposes for which consent was given, unless we are legally required to retain such data.

Rights of the user

Upon request and subject to legal conditions, we will:

• Restrict processing of your personal data
• Erase your personal data
• Stop sending direct marketing communications if you object

Links to third party websites

This site may contain links to third-party websites. We are not responsible for the privacy policies of such external websites.

Display and modification of personal data

Users may modify their account details after login. Any content uploaded publicly may be visible to other users. Users are responsible for ensuring they have consent before uploading images or personal information of others.

Messages sent through the website

We provide an internal communication system. Email addresses are not shared publicly. We may monitor communications to ensure compliance with our terms and assist in booking processes.

Email subscription

Marketing emails are sent only with explicit consent. Users may unsubscribe at any time through account settings.

Call recording and monitoring

Calls to and from Panama Eco Tour may be recorded for quality assurance and training purposes.

Children’s privacy

Our services are not directed at children under 13. If we discover such data has been collected, it will be deleted promptly.

Potential risks in data transmission

No transmission over the Internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Updates to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page.

Contact us

If you have questions regarding this Privacy Policy, please contact us at:
privacy@panamaecotour.com